odoo/documentation#17273

Created by fw-bot
Merged at 37ab94466a08632b94d764965eafb94e5ef782ed

Statuses:

label
odoo-dev:saas-18.2-17.0-whatsapp-meta-webhooks-update-rexhu-514930-fw
head
0f3a689280d1267a12e2f0063445c26aad24b5ac
merged
2 weeks ago by Rex Hu (rexhu)
odoo/documentation
17.0 #16687
18.0 #17272
saas-18.2 #17273
saas-18.3 #17274
saas-18.4 #17275
19.0 #17276
saas-19.1 #17294
saas-19.2 #17295
master #17297

[IMP] whatsapp: webhooks update

documentation task card: https://www.odoo.com/odoo/my-tasks/5978429

key changes:
- line 863: added Cannot receive messages section
- anchor: productivity/whatsapp/cannot-receive-messages

other changes:
- added custom anchors to every section
- minor fixes:
- lowercasing for API SetupAPI setup

note:
- this update was requested by support
- the goal is to reduce contacts related to meta's updated webhooks behavior
- jess recently merged a separate whatsapp PR; will probably have to resolve merge conflicts up the chain in 19.0+

This 17.0 PR can be FWP up to master.

Forward-Port-Of: #16687