odoo/documentation#13333

Created by fw-bot
Merged at a04867d65cb5b8284c894f3955e0cf58c83d1ebe

Statuses:

label
odoo-dev:saas-18.1-18.0-voip-support-use-case-juma-430273-fw
head
41edd87ca9fe37c3b83144c510a72e5ce396ff2b
merged
3 months ago by Jessica Rogers (jero)
odoo/documentation
18.0 #12933
saas-18.1 #13333
saas-18.2 #13334
saas-18.3 #13335
saas-18.4
master #13336

[FW][ADD] VoIP: Support Agent Workflow

https://www.odoo.com/odoo/project/3835/tasks/4736479

Create a new article covering a support agent's workflow with Odoo VoIP

Forward-Port-Of: #12933