odoo/documentation#13336

Created by fw-bot
Merged at a93be0447d006cba2967f3fc7e2628927b32f5b6

Statuses:

label
odoo-dev:master-18.0-voip-support-use-case-juma-435421-fw
head
98bad12882db5c74f0631a76ae157d9d8a590d8c
merged
2 months ago by Jessica Rogers (jero)
odoo/documentation
18.0 #12933
saas-18.1 #13333
saas-18.2 #13334
saas-18.3 #13335
saas-18.4
master #13336

[FW][ADD] VoIP: Support Agent Workflow

https://www.odoo.com/odoo/project/3835/tasks/4736479

Create a new article covering a support agent's workflow with Odoo VoIP

Forward-Port-Of: #12933