odoo/documentation#13334

Created by fw-bot
Merged at 3fc60527ae2b6bcdc3722e6fbb5f30ac1e076dcf

Statuses:

label
odoo-dev:saas-18.2-18.0-voip-support-use-case-juma-435417-fw
head
e21b8739d896f3dcca24785024a25dd4730e5ded
merged
2 months ago by Jessica Rogers (jero)
odoo/documentation
18.0 #12933
saas-18.1 #13333
saas-18.2 #13334
saas-18.3 #13335
saas-18.4
master #13336

[FW][ADD] VoIP: Support Agent Workflow

https://www.odoo.com/odoo/project/3835/tasks/4736479

Create a new article covering a support agent's workflow with Odoo VoIP

Forward-Port-Of: #12933