odoo/documentation#5100

Created by fw-bot
Merged at 26a9c04b06ca4e5020e84ed34f33606dfc3c2c3a

Statuses:

label
odoo-dev:saas-16.2-16.0-live-chat-update-commands-jero-8uHP-fw
head
33c8ead83780c54ab29bc031d6757e7e8c9610bf
merged
2 years ago by Documentation, Zachary Straub (zst)
odoo/documentation
16.0 #5086
saas-16.1 #5098
saas-16.2 #5100
saas-16.3 #5101
17.0
18.0
saas-18.2
saas-18.3
saas-18.4
19.0
master #5103

[FW][IMP] live chat: add note for 16.3 command changes

This PR targets the Live Chat "Commands and Canned Responses" doc.
In 16.3, the commands for creating a Helpdesk ticket from a live chat conversation and searching through existing Helpdesk tickets changed. I added notation blocks with the updated commands and identified them as only applying to 16.3 databases.

Forward-Port-Of: #5086