odoo/documentation#5103

Created by fw-bot
Merged at 27d8dc2acd2d93b2c6807b427c3e5dd7ace42448

Statuses:

label
odoo-dev:master-16.0-live-chat-update-commands-jero-iQ6L-fw
head
4bc91c120b2180c72da5e974712a1afee07dfd6c
merged
2 years ago by Documentation, Zachary Straub (zst)
odoo/documentation
16.0 #5086
saas-16.1 #5098
saas-16.2 #5100
saas-16.3 #5101
17.0
18.0
saas-18.2
saas-18.3
saas-18.4
19.0
master #5103

[FW][IMP] live chat: add note for 16.3 command changes

This PR targets the Live Chat "Commands and Canned Responses" doc.
In 16.3, the commands for creating a Helpdesk ticket from a live chat conversation and searching through existing Helpdesk tickets changed. I added notation blocks with the updated commands and identified them as only applying to 16.3 databases.

Forward-Port-Of: #5086